Terms and Conditions for ETS Software Company
1. Acceptance of Terms
By using the services of Elrafact Technology Solutions (ETS), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
2. Services Provided
ETS provides software solutions, development services, and technical support to businesses and individuals. The services include (but are not limited to):
SaaS / Custom Software Development
Mobile app development (Android, iOS)
Website and web application development
IT consultancy
Maintenance and support services
3. User Responsibilities
By using our services, you agree to:
Provide accurate, up-to-date, and complete information as required by ETS.
Ensure that any content or data provided to ETS does not infringe upon the rights of any third parties.
Be responsible for the confidentiality of your account and login details, if applicable.
Use our services in compliance with all applicable local, national, and international laws and regulations.
4. Intellectual Property
All intellectual property rights, including but not limited to copyrights, trademarks, patents, and software source code, remain the property of ETS or its licensors. You are granted a non-exclusive, non-transferable license to use the services as outlined in this agreement. You may not reproduce, modify, distribute, or create derivative works based on the services without the express written permission of ETS.
5. Payment Terms
Payments for services provided by ETS are due as per the agreed-upon terms in the contract or proposal. All payments must be made through the designated payment methods. In case of late payments, ETS reserves the right to charge a late fee and suspend services until payment is received. All fees are subject to applicable taxes.
6. Confidentiality
Both parties agree to keep confidential all information shared during the course of the agreement. This includes, but is not limited to, business strategies, customer data, and proprietary software or technology. Confidential information shall not be disclosed to third parties without prior written consent, unless required by law.
7. Service Availability and Maintenance
While ETS aims to provide continuous and reliable service, we cannot guarantee uninterrupted access due to various factors, including but not limited to technical issues, network downtime, or maintenance. ETS will make reasonable efforts to minimize service interruptions.
8. Limitation of Liability
To the fullest extent permitted by law, ETS will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of its services, even if ETS has been advised of the possibility of such damages. ETS's total liability for any claim arising from or related to the services will be limited to the amount you paid to ETS for the service giving rise to the claim.
9. Termination
ETS reserves the right to suspend or terminate services if the client breaches any of the terms outlined in this agreement. Either party may terminate the agreement by providing written notice, subject to the terms specified in any applicable service contract. Upon termination, all outstanding payments due to ETS must be settled.
10. Force Majeure
ETS will not be liable for any failure or delay in performing its obligations under this agreement due to circumstances beyond its reasonable control, including, but not limited to, acts of God, war, strikes, or technical failures.
11. Amendments to the Terms
ETS reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon publication. It is your responsibility to review these terms regularly.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.
13. Dispute Resolution
Any dispute arising from or in connection with these Terms and Conditions shall be resolved through binding arbitration in [Insert Location], unless the parties agree otherwise. The language of the arbitration shall be [Insert Language], and the decision of the arbitrator(s) shall be final.
14. Privacy Policy
For information on how ETS collects, uses, and protects your personal data, please refer to our Privacy Policy, which is incorporated by reference into these Terms and Conditions.
Conclusion
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These terms are legally binding, and your continued use of ETS services constitutes your acceptance of them.